Frequently Asked Questions
Vertical Divider
Secure It Express is based in the city of Cornwall, Ontario and provides residential, commercial and industrial clients within Cornwall and its surrounding areas with professional delivery solutions both to and from destinations throughout Eastern and Central Ontario and Southern Quebec.
Local
​Within the city of Cornwall, Ontario.


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Regional
Within the United Counties of  Stormont, Dundas & Glengarry (excluding the city of Cornwall).
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Out of Region
​​Within Eastern and Central Ontario (excluding the United Counties of Stormont, Dundas & Glengarry) and Southern Quebec.
Vertical Divider
We offer two great services. Same Day and Direct delivery options. 
We're phasing out our Priority service as we found it accomplishes what our Direct service was designed for anyway.
​Same Day Service
​Between 9am & end of day.
​Possibility of multiple stops.
Possibility of shared space.
Local and regional.
​Direct Service
​​Direct to destination.
​​No multiple stops.
​Space for your item(s) only.
​​Local, regional, out-of-region.
Vertical Divider
We're not a national carrier with a fleet of 48' or 53' trailers, we are however a small town courier offering great service and a cool vibe.  We utilize a very reliable Ram Promaster van with just over 8' of floor space. 
Cargo Area*
Height: 5'
Width: 4' 6"
Length: 8' 6"
Side Cargo Door
Height: 4' 9"
Width: 3' 6"
Rear Cargo Door
Height: 4' 9"
Width: 5'
*​Room for two standard sized pallets (48" x 40").
Vertical Divider
​Our normal operating hours are 8:00am to 6:00pm, Monday to Saturday.
After-hours service or service before 6:00am requires at least 24 hour notification.  If we are not able to accommodate your request we will contact you as soon as reasonably possible.
Monday
8:00am to 2:00pm.
Available for local and regional transport (Inc. Ottawa, Montreal, Kingston).
2:00pm to 6:00pm.
​​Currently reserved.
Tuesday
8:00am to 2:00pm.
Available for local and regional transport (Inc. Ottawa, Montreal, Kingston).
2:00pm to 6:00pm.
​​Currently reserved.
Wednesday
​8:00am to 2:00pm.
Available for local and regional transport (Inc. Ottawa, Montreal, Kingston).
​2:00pm to 6:00pm.
​​Currently reserved.
Thursday
​8:00am to 2:00pm.
Available for local and regional transport (Inc. Ottawa, Montreal, Kingston).
​2:00pm to 6:00pm.
​​Currently reserved.
Friday
​8:00am to 2:00pm.
Available for local and regional transport (Inc. Ottawa, Montreal, Kingston).
​2:00pm to 6:00pm.
​​Currently reserved.
Saturday
​8:00am to 6:00pm.
​Available for local, regional or out-of-region transport.
Vertical Divider
Our rates vary depending on a number of factors including but not limited to pickup and delivery location, load size/weight and time of day (regular vs. after-hours).
We recommend requesting a quote in order for us to send you a personalized price tailored for your unique requirements.
Local
Base rate.
Regional
Base rate + rate/kilometre.
Out of Region
Rate/kilometre.
Vertical Divider
We sure do.  A notification will be sent to the email address provided by you during the booking process indicating the date and time of delivery.
i.e. "October 21st, 2025 delivery was completed at 4:35pm."
Vertical Divider
For various reasons there are items we simply will not transport or deliver.
Alcohol, tobacco, cannabis or firearms.
​​Fast food, coffee or cigarettes.
​​​​People, pets, ​animals or livestock.
Explosive, highly flammable, radioactive or otherwise dangerous items.
​​Currency or precious metals.
​​​Items that are obscene, indecent, immoral or scurrilous.
Vertical Divider
We accept Visa, MasterCard, Debit and Interac
​e-Transfer.
Direct Payment is available to registered clients.
Vertical Divider
We enjoy travelling (the call of the open road) and meeting new people, so providing courier services allows us to enjoy what we do. 
Since 2021 we have had the opportunity to travel as far south-west as Paris, Ontario and as far north-east as Saint-Henri, Quebec.
Quite simply, we love what we do and enjoy spending time in the communities we visit.
Ontario
Alexandria, Apple Hill, Arnprior, Avonmore, Bonville, Brighton, Brockville, Burlington, Cardinal, Carleton Place, Casselman, Chesterville, Cornwall, Crysler, Dunvegan, Embrum​, Finch​, Glen Robertson, Glen Walter​, Hamilton, Hawkesbury, Ingleside, Iroquois, Johnstown, Kanata​, Kemptville​, Kingston, ​Lancaster, ​Limoges, Long Sault​, Lunenburg​, Martintown, ​Maxville, ​Monkland, ​Moose Creek, ​Morrisburg, Nepean, Newington, Oakville, Orleans, Ottawa, Paris, Port Hope, Prescott, Scarborough, Smiths Falls, St. Albert,
​St. Andrew's W., St. Isidore, Summerstown, Toronto​, Vankleek Hill​​, Williamsburg, ​Williamstown, Winchester.
Quebec
​​​Baie-D'Urfe​, Dorval, ​​​Laval, Longueuil, ​​​Pointe-Claire, ​​Sherbrooke, ​​Saint-Henri, Saint-Laurent, Salaberry-de-Valleyfield, Trois-Riviere, Vaudreuil-Dorion, Yamachiche.










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